A recent Gartner Group study determined that business employees are more and more likely to spend time away from their offices traveling around the country if they have access to their e-mails and the Internet. The Hot-Spot provides instant access to resources and a value-added business for the hotel or convention center. Airports are rapidly adopting this technology, and discovering that business travelers are heavy internet users, wish to keep in touch, and are prepared to pay for the service.

Hot Spots are an highly efficient way of creating a network environment for Ad-Hoc users, and owning a Hot Spot location is a highly marketable commodity. Hot Spots currently exist in San Francisco airport, London's Heathrow airport, in Amsterdam's Schipol airport, and many European hotels have installed Hot Spots for the benefit of their guests. This technology didn't take off too well in the united States originally, as it required considerable technical support, however, Starbucks Coffee shops adopted the idea, and the market is slowly developing. Many of the major hotel chains in the USA now provide Hot Spots.

There are some challenges to creating a good "Hot Spot" environment, and therefore, using the right contractor is important. Here are some of the problems:

• Users' systems - Not many laptops are currently configured as wireless capable, and users are reluctant to reconfigure their systems.
• Users' Ability - It is unreasonable to expect many laptop users to understand their system setup, and they may not be inclined to install software or drivers that may impact their system or disrupt current applications.
• Corporate Systems - Many corporate laptops have a standard configuration, and the user is forbidden to add software or make system changes.